Privacy Policy

At Red Ship Seafood Malaysia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following information:

• Name
• Company Name (if applicable)
• Phone Number
• Email Address
• Billing & Shipping Address
• Payment Information (processed securely through third-party payment providers)
• Order History
• Website usage information through cookies and analytics tools

2. How We Use Your Information

Your information may be used to:

• Process and deliver your orders.
• Provide customer support.
• Respond to enquiries and quotations.
• Improve our products and website experience.
• Send order confirmations and shipping updates.
• Comply with legal and regulatory requirements.

3. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyse website traffic. You may disable cookies through your browser settings at any time.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties, including:

• Courier and logistics providers.
• Payment gateway providers.
• Website hosting and technical service providers.
• Government authorities where required by law.

5. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your information.
• Request deletion of your personal data where legally permitted.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with immediate effect.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our Contact Us page or customer service channels.